Need help with your exchange or refund?

Items may be exchanged or returned within 14 days of delivery.

We carefully clean, steam, and fold every return.
A €15 / US$15 return contribution applies.

If your order included a custom Hanne Bloch box, both the Hanne Bloch box and the original outer shipping box must be returned.
Returns without both boxes will not be accepted.

To start your exchange or return, choose your country below:

DENMARK Germany Austria Belgium Czech Republic Estonia France Finland Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Netherlands Poland Slovenia Spain Sweden Romania Lithuania

THANK YOU FOR SHOPPING WITH US!

Need to exchange or return your HANNE BLOCH?

We give you free & safe shipping,
so you only keep what's perfect for you.

I WOULD LIKE TO...

Exchange Return
*If you have several items and wish to both exchange and return, then press "Return" button
Non-EU EU DK

Free shipping & no processing fee on all exchanges.

  1. Fill out the return form below.
  2. We'll send you a return label by email within 1 business day.
  3. Pack your unused style(s) carefully with tags and sanitary pads intact.
  4. Print the label and attach it to the package.
  5. Hand your package to any FedEx location: click here to find your nearest FedEx location.
    For direct pick-up: Call your local FedEx and schedule pick-up by informing them of the 12-digit package number on your label.
  6. Once FedEx has your package, please allow 3-5 business days for us to receive and process your exchange.
  7. You'll receive an automatic email when your exchange is on its way to you.

Free shipping & no processing fee on all exchanges.

  1. Fill out the return form below.
  2. We'll send you a return label by email within 1 business day.
  3. Pack your unused style(s) carefully with tags and sanitary pads intact.
  4. Print the label and attach it to the package.
  5. Hand your package to any FedEx location: click here to find your nearest FedEx location.
    For direct pick-up: Call your local FedEx and schedule pick-up by informing them of the 12-digit package number on your label.
  6. Once FedEx has your package, please allow 3-5 business days for us to receive and process your exchange.
  7. You'll receive an automatic email when your exchange is on its way to you.

Free shipping & no processing fee on all exchanges.

  1. Fill out the return form below.
  2. We'll send you a return label by email within 1 business day.
  3. Pack you unused style(s) carefully with tags and sanitary pads intact.
  4. Print and attach the label to the package
  5. Click here to find your closest PostNord drop-off point. 
  6. Your package should get to us in 1-2 working days and we’ll assist with your exchange in no time.
  7. You will receive an automatic email when your exchange is on its way to you.

Free shipping and $15 processing fee on all returns.

  1. Fill out the return form below.
  2. We'll send you a return label by email within 1 business day.
  3. Pack your unused style(s) carefully with tags and sanitary pads intact.
  4. Print the label and attach it to the package.
  5. Hand your package to any FedEx location: click here to find your nearest FedEx location.
    For direct pick-up: Call your local FedEx and schedule pick-up by informing them of the 12-digit package number on your label.
  6. Once FedEx has your package, please allow 3-5 business days for us to receive and process your return.
  7. You'll receive an automatic email when your refund is processed. Please allow 2-7 bank days before the funds are visible to you.

Please note, a $15 processing fee applies to all returns.

Free shipping & 15€ processing fee on all returns.

  1. Fill out the return form below.
  2. We'll send you a return label by email within 1 business day.
  3. Pack your unused style(s) carefully with tags and sanitary pads intact.
  4. Print the label and attach it to the package.
  5. Hand your package to any FedEx location: click here to find your nearest FedEx location.
    For direct pick-up: Call your local FedEx and schedule pick-up by informing them of the 12-digit package number on your label.
  6. Once FedEx has your package, please allow 3-5 business days for us to receive and process your return.
  7. You'll receive an automatic email when your refund is processed. Please allow 2-7 bank days before the funds are visible to you.

Please note, a 15€ processing fee applies to all returns.

Free shipping & 45kr processing fee on all returns.

  • Fill out the return form below.
  • We'll send you a return label by email within 1 business day.
  • Pack you unused style(s) carefully with tags and sanitary pads intact.
  • Print and attach the label to the package
  • Click here to find your closest PostNord drop-off point. 
  • Your package should get to us in 1-2 working days and we’ll assist with your exchange in no time.
  • You will receive an automatic email when your refund is processed. Please allow 2-7 bank days before the funds are visible to you.

Please note, a 45kr processing fee applies to all returns.

EXCHANGE FORM

RETURN FORM

Non-EU EU DK

I WOULD LIKE TO...

change size to...    

change for another item...  


Because the item...

     

Refunds

All orders are eligible for refund within 30 days of your purchase. After this time, your return is eligible for store credit at our discretion.

Please note, a $15 processing fee applies to all refunds. Exchanges are processed free.

All refunds are processed to the same payment method used during purchase.

You will receive an email confirmation when your refund is processed, after which it will take 2-9 business days for your funds to be visible in your bank account.