FREQUENTLY ASKED QUESTIONS

  • Is duty & tax included in the price?

Duty & taxes are included for all of EU, UK, Norway, Australia & USA!
If you are shopping from the rest of the world, local import duties & taxes are usually 5-18%. FedEx will send you a simple payment link before delivery to cover this.

    • When will my order arrive?

    1-2 days for DK orders with PostNord.
    1-3 days for international orders with FedEx Priority. 
    There may be the occasional international delay due to Customs Clearance processes outside EU, but we always assist to resolve these fastest possible.

    • I’m in doubt about my size - what should I choose?

    We recommend you take our personal size quiz, which you can find on all products.

    Use our Fit Guarantee to order 2 sizes and try in the comfort of your own home. Keep your perfect size & send the other return with the pre-paid label included with your order.

    • Do you have another question?

    Contact us via email at shop@hanne-bloch.com, or

    Call us directly at +45 81 98 90 48 from Monday to Friday 10-15 (CEST)