Need help with your exchange or refund?

Items may be exchanged or returned within 14 days of delivery.

A return contribution of €15 / US$15 / 45 DKK covers your return shipping.
Every returned piece is then inspected, cleaned, and steamed with care.

If your order included a custom Hanne Bloch box, both the Hanne Bloch box and the original outer shipping box must be returned.
Returns without both boxes will not be accepted.

To start your exchange or return, choose your country below:

DENMARK Germany Austria Belgium Czech Republic Estonia France Finland Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Netherlands Poland Slovenia Spain Sweden Romania Lithuania

THANK YOU FOR SHOPPING WITH US!

Need to exchange or return your HANNE BLOCH?

Exchanges are on us; returns carry a small contribution toward return shipping,
so you only keep what is perfect for you.

I WOULD LIKE TO...

Exchange Return
*If you have several items and wish to both exchange and return, then press "Return" button
Non-EU EU DK

Complimentary shipping and no return contribution on all exchanges.

  1. Fill out the return form below.
  2. We'll send you a return label by email within 1 business day.
  3. Pack your unused style(s) carefully with tags and sanitary pads intact.
  4. Print the label and attach it to the package.
  5. Hand your package to any FedEx location: click here to find your nearest FedEx location.
    For direct pick-up: Call your local FedEx and schedule pick-up by informing them of the 12-digit package number on your label.
  6. Once FedEx has your package, please allow 3-5 business days for us to receive and process your exchange.
  7. You'll receive an automatic email when your exchange is on its way to you.

Complimentary shipping and no return contribution on all exchanges.

  1. Fill out the return form below.
  2. We'll send you a return label by email within 1 business day.
  3. Pack your unused style(s) carefully with tags and sanitary pads intact.
  4. Print the label and attach it to the package.
  5. Hand your package to any FedEx location: click here to find your nearest FedEx location.
    For direct pick-up: Call your local FedEx and schedule pick-up by informing them of the 12-digit package number on your label.
  6. Once FedEx has your package, please allow 3-5 business days for us to receive and process your exchange.
  7. You'll receive an automatic email when your exchange is on its way to you.

Complimentary shipping and no return contribution on all exchanges.

  1. Fill out the return form below.
  2. We'll send you a return label by email within 1 business day.
  3. Pack you unused style(s) carefully with tags and sanitary pads intact.
  4. Print and attach the label to the package
  5. Click here to find your closest PostNord drop-off point. 
  6. Your package should get to us in 1-2 working days and we’ll assist with your exchange in no time.
  7. You will receive an automatic email when your exchange is on its way to you.

A US$15 return contribution covers return shipping.

  1. Fill out the return form below.
  2. We'll send you a return label by email within 1 business day.
  3. Pack your unused style(s) carefully with tags and sanitary pads intact.
  4. Print the label and attach it to the package.
  5. Hand your package to any FedEx location: click here to find your nearest FedEx location.
    For direct pick-up: Call your local FedEx and schedule pick-up by informing them of the 12-digit package number on your label.
  6. Once FedEx has your package, please allow 3-5 business days for us to receive and process your return.
  7. You'll receive an automatic email when your refund is processed. Please allow 2-7 bank days before the funds are visible to you.

Please note, a US$15 return contribution covers return shipping on all returns.

A €15 return contribution covers return shipping.

  1. Fill out the return form below.
  2. We'll send you a return label by email within 1 business day.
  3. Pack your unused style(s) carefully with tags and sanitary pads intact.
  4. Print the label and attach it to the package.
  5. Hand your package to any FedEx location: click here to find your nearest FedEx location.
    For direct pick-up: Call your local FedEx and schedule pick-up by informing them of the 12-digit package number on your label.
  6. Once FedEx has your package, please allow 3-5 business days for us to receive and process your return.
  7. You'll receive an automatic email when your refund is processed. Please allow 2-7 bank days before the funds are visible to you.

Please note, a €15 return contribution covers return shipping on all returns.

A 45 DKK return contribution covers return shipping.

  • Fill out the return form below.
  • We'll send you a return label by email within 1 business day.
  • Pack you unused style(s) carefully with tags and sanitary pads intact.
  • Print and attach the label to the package
  • Click here to find your closest PostNord drop-off point. 
  • Your package should get to us in 1-2 working days and we’ll assist with your exchange in no time.
  • You will receive an automatic email when your refund is processed. Please allow 2-7 bank days before the funds are visible to you.

Please note, a 45 DKK return contribution covers return shipping on all returns.

EXCHANGE FORM

RETURN FORM

Non-EU EU DK

I WOULD LIKE TO...

change size to...    

change for another item...  


Because the item...

     

Refunds

You have 14 days from delivery to return or exchange your order.

A return contribution of €15 / US$15 / 45 DKK covers return shipping; exchanges are sent with complimentary shipping.

All refunds are processed to the same payment method used during purchase.

You will receive an email confirmation when your refund is processed, after which it will take 2-9 business days for your funds to be visible in your bank account.